Terms and conditions

LAST UPDATED 5 SEPTEMBER 2026

These terms cover the use of this website and the general shape of our services. The specific agreement you sign for your project governs that project. Where the two differ, the signed agreement controls.

OmniRep is the trading name of Omni Rep, a DBA of Trikas Enterprises LLC. In these terms, "we" and "us" mean that entity.

What we do

We design, build, host and manage websites for local service businesses. A typical engagement includes the build, hosting, ongoing edits, search and answer-engine optimization, and form handling that notifies you by email and, where arranged, by text message.

Additional services, such as integrating your website with software you already use, or managing your Google Business Profile and reviews, are available and quoted separately.

The exact scope of any engagement is what we agree with you in writing for that project.

The build

We build your site up front, at no charge for the build itself. You review it before committing to a plan, and you are under no obligation to continue.

• If you decide not to proceed, nothing is owed and the site is not published.
• Declining ends the engagement. It does not transfer the work, the design, or the code to you.
• Revisions and refinements continue after you come on board, and go-live is scheduled with you.

Fees and billing

• Hosting and management is billed monthly or annually at the rate quoted to you.
• The first payment is due before the site is published.
• Fees recur until you cancel.
• If a payment fails and is not resolved after reasonable notice, we may suspend the site until it is.
• Fees may change with at least 30 days' notice before a renewal.
• Except where required by law, fees already paid for a period that has been served are not refundable.

Ownership

• You own your domain name, your content, your text, your photographs, your logo, and every enquiry and customer record the site produces.
• We own the website build itself — the design, code and configuration — for as long as you are on a plan, and it is licensed to you as part of the service.
• A buy-out is available if you want to own the build outright, quoted per project.
• We may show the work in our portfolio and marketing. Tell us if you would prefer we did not.

Cancelling

• There is no long lock-in. Give us notice and the current billing period finishes out.
• At the end of that period the site comes down and hosting stops.
• Your domain, your content and your leads remain yours, and we will help you move them.

What we need from you

To build the site we need material from you — business details, services, pricing, photographs, and answers when we ask questions. You confirm that anything you send us is yours to use and is accurate.

Timelines depend on that material arriving. If it is delayed, the build is delayed, and we are not responsible for the resulting schedule change.

Text messages

Where you have agreed to receive text messages from us, message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. Carriers are not liable for delayed or undelivered messages. Consent is optional and is never a condition of any purchase or service. See the privacy policy for how that information is handled.

Acceptable use

You agree not to use our services for anything unlawful, deceptive, infringing or harmful, and not to attempt to disrupt or gain unauthorized access to systems we operate. We may suspend or terminate service for a serious or repeated breach.

Third-party services

Parts of what we provide depend on outside providers, including hosting, email and message delivery, and any platform we integrate with. We select them carefully, but we do not control them and we are not responsible for their outages, changes, pricing or policies.

No guarantees of results

We work hard on search and answer-engine visibility, and we do not guarantee rankings, traffic, leads, conversions or revenue. Search engines and AI systems change what they reward, and results depend on your market and your business as much as on your website.

To the fullest extent permitted by law, the services are provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the services will be uninterrupted, timely, secure or error-free.

Limitation of liability

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the services is limited to the fees you paid us in the twelve months immediately before the event giving rise to the claim.

We are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost data, lost goodwill or business interruption, whether or not we were advised such damages were possible.

Nothing in these terms limits liability that cannot lawfully be limited.

Indemnity

You agree to indemnify and hold us harmless from claims, damages, losses and reasonable legal costs arising from content or materials you supply, from your use of the services in breach of these terms, or from your violation of any law or third-party right.

Governing law

These terms are governed by the laws of the State of Washington, USA, without regard to its conflict of laws rules, and the state and federal courts located in King County, Washington have exclusive jurisdiction.

Changes

We may update these terms. The date at the top will change, and continuing to use the services after an update means you accept it. Changes to a signed project agreement are handled through that agreement, not this page.

Contact

If you have any questions about these terms, email getomnirep@gmail.com.